The Mobi Experience, Step-by-Step
Find the perfect car nearby
Choose where and when you need a car, then pick the one that fits your gig or trip. Filter by location, price, car type, and gig eligibility to find the best match.
Where is Mobi available?
Mobi is currently available in San Francisco, Los Angeles, Dallas, Houston, and Phoenix. Want to bring Mobi to your city? Let us know!
Is insurance included?
Yes. Every Mobi trip includes full liability, collision, and comprehensive coverage.
Can I use the car for ride or delivery apps?
Yes. Most cars can be used for Uber, Lyft, DoorDash, Instacart, and other gig apps, depending on the host’s settings. You filter for “Gig-Ready Cars” at the search page.
Can I book for longer periods?
Yes. You can book daily, weekly, or monthly — extensions depend on each host’s availability.
Sign up & book
Create your account, upload your license, and book in minutes with fast verification and secure payment.
What documents do I need to upload?
You’ll need a valid driver’s license and a selfie for verification. Additional info may be requested if needed.
Which payment methods are accepted?
We accept major credit cards, including Visa, Mastercard, American Express, and Discover.
How does cancellation work?
You can cancel for a full refund if done at least 3 days before the trip starts. Trips canceled within 3 days are non-refundable.
Can I book for longer periods?
Yes — weekly and monthly bookings are available depending on the car and host.
Pick up & drive
On the day of your trip, coordinate with your car’s host to go to the car’s location and unlock it. You’ll access the car through one of three methods, depending on the listing: in person, lockbox, or self check-in.
Where will I pick up the car?
Your booking details include the exact pickup location, provided by the host.
Will I meet the host to get the keys?
It depends on the listing. Some hosts meet in person, while others use a lockbox or self check-in.
What do I need to bring at pickup?
Bring your driver’s license and follow any instructions sent by the host through Mobi.
How do I return the car at the end of the trip?
Return instructions will be provided by the host — usually the same location as pickup unless otherwise noted.
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