How Mobi Works
Get the car you want, on your terms.
Whether you drive for rideshare and delivery gigs, or just need a car for a weekend trip — Mobi has you covered.
Booking a Trip
1. Find the perfect car
Select where and when you need a car. Whether you need a car for gigs or personal use — filter to find the best option for your driving needs.
2. Check-in & get ready
Once your trip is booked, we’ll guide you through everything you need — insurance, vehicle docs, and check-in steps — so you’re ready to go.
3. Hit the road & enjoy
Meet your host or simply self check-in remotely to hit the road. If you have any questions, you can message your host or contact our team.
Why Choose Mobi?
Flexibility
Whether you need a fuel efficient car for Uber and other gigs, or maybe a large van for your family vacation — we've got options. Choose to rent daily, weekly, or monthly.
Connectivity
Mobi is built with the future in mind. Enjoy an integrated and seamless experience while using our platform to get the most out of your driving and hosting needs.
Safety
Drive with confidence. Every Mobi trip includes built-in protection with full liability, collision, and comprehensive coverage — so you’re covered where it counts.
How Pickups & Drop-offs Work
Things to remember when booking a trip:
- Your host will provide pickup and drop-off instructions directly
- You'll coordinate check-in and check-out directly with your host
- Be ready to show your driver’s license at pickup, or upload it in advance
Multiple pickup & drop-off options
Some hosts meet guests in person, while others opt for remote handoffs.
In person
Your host meets you at your agreed-upon location and hands you the keys.
Lock box
Your host sends you a lockbox code, then you unlock the box to get the key.
Self check-in
Your host will unlock the car remotely using their third-party system.
Frequently Asked Questions
What do I need to book a car on Mobi?
To book a car on Mobi, you must create a Mobi account, have a valid driver’s license, get approved to drive on Mobi, and be 21 years old or older in the US.
Do I need my own insurance?
No, you don’t need personal insurance coverage to book a car on Mobi.
What gigs can I drive for, with cars on Mobi?
Drive for rideshare or delivery services like Uber, Lyft, DoorDash, Instacart, and more. You can also use the car for personal tasks like errands or vacations.
What is the cancellation policy on Mobi?
If you cancel your trip at least 3 days before it starts, you'll get a full refund. Trips booked within 3 days of the start time are non-refundable. Make sure to cancel through the Mobi platform.
What happens if I have an emergency or issue with the car?
If there’s an emergency or an issue with the car, first contact your host. If you need additional help, reach out to our team so we can make sure you’re safe and get you assistance.
What payment methods does Mobi accept?
Mobi accepts most major credit cards, including American Express and Discover, as well as Visa and Mastercard debit cards linked to a checking account.
Is Mobi a regular rental car company?
No, Mobi isn't a typical rental car company. It's a peer-to-peer carsharing platform where you can book cars directly from trusted local car owners. Mobi doesn't own any cars; instead, Mobi hosts offer their personal vehicles and decide on their own pricing, discounts, and availability.